EMPLOYMENT OPPORTUNITIES

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Medical Assistant

Area: Clinic

General Statement of Duties: To assist physicians and patients in a caring and timely manner.  To act as a liaison between physician and patients.  Prepare charts and exam rooms to ensure an efficient and effective clinic.  Schedule and pre-cert diagnostic test, blocks and surgeries, telephone counseling of patients, screening M.D. messages, returning patients calls and calling in prescriptions.

Reporting/ Relationship:  Practice Manager

Typical Physical Demands: Position requires full range of body motion including handling and lifting patients, as well as manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 60 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, may be asked to work at other locations, and work irregular hours. Employee may be exposed to bodily fluids, germicidal agents and anesthetic gases.

Typical Working Conditions:Employee will work in a busy demanding clinical environment and have frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.

Essential Job Duties:

1. Relay accurate messages from patient(s) to doctor(s) and vice versa:
   1. Screens M.D. calls. Determine whether patient needs to be seen, including how soon, where, and by whom.
   2. Return phone messages in a timely manner.
   3. Telephone counseling of patients – being a sounding board for the patient(s).
   4. Calling in prescriptions – contact pharmacy with accurate information; reading medication, dose, instruction, amount to dispense, and patient’s name.
   5. Accurate and careful documentation in patient charts regarding all pertinent conversations, test results relayed, and care instructions given.
2. Preparing of Clinic:
   1. Prepare patient rooms – clean table paper and gowns. Ensure all rooms are properly stocked and cleaned at the end of the day.
   2. Print schedule and give to physician in a timely manner.
   3. Check schedule and charts prior to clinic.
   4. Prepare charts for blocks and surgeries.
   5. Greet patients and escort them to the exam room.
   6. “Sweep” rooms every 15 minutes to keep patients informed.
3. Scheduling:
   1. Accurate scheduling of “Walk- in” appointments
   2. Accurate scheduling of follow-up appointments – to include documentation of reason for follow-up.
   3. Scheduling of diagnostic test, blocks, and surgeries.
   4. Understand and explain hospital and outpatient procedures.
   5. Discuss with patient specific instructions, time, and location of procedures
4. Pre-Cert:
   1. Pre-cert blocks, diagnostic procedures, and surgeries prior to procedure.
   2. Document all pre-certs in chart and computer.

Other Job Duties:

1. Maintains patients confidentiality; complies with HIPAA, Patient Privacy Policies.
2. Adheres to OSHA policies and reports any perceived hazards to their supervisor or OSHA Safety Officer upon discovery.
3. Attends OSHA and other training programs as required.
4. Attends all regular Staff Meetings.
5. Replenishes supplies as needed.
6. Participates in Quality improvement activities and ensures compliance to AAAHC standards.
7. Participates in professional development activities.
8. Completes all other duties as assigned by Practice Manager.
9. Must be punctual and maintain a good attendance record.

Job Knowledge, Skills and Abilities:

1. Excellent communication and organizational skills.
2. Basic computer skills, to include use of e-mail.
3. Working knowledge of insurance and pre-certification requirements.
4. The ability to perform all required tasks in a professional, caring and compassionate manner, keeping a positive attitude to patients, physicians and other staff.
5. Maintain a neat, professional appearance.

Education:   High School diploma required.

Experience:  Medical Assistance experience preferred, but not a requirement.

License:  Certified medical assistant certificate degree beneficial, but not a requirement.

Americans With Disability Act Statement
External and internal applicants who become disabled must be able to perform the essential job functions, either unaided, or with assistance of a reasonable accommodation. To be determined on a case-by-case basis.

Disclaimer Statement
This job description is intended to outline the general nature and level of work performed.

It is not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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